Retailers are scrambling to keep up with consumer’s digital expectations, and those that keep pace in the right way are likely to be rewarded handsomely for their efforts, according to…
Playing a proactive, not reactive, loss prevention game
As the industry gears up for the busiest time of the year, retailers will be looking to maximise every opportunity to reap the rewards of the Christmas shopping season. And…
Retail roundup – September
Technology dominates the retail news this quarter as the sector gears up for Christmas and the busiest season of the year. From smartphones to AI and payments, here’s an insight…
Flexibility and interaction driving the future of retail design
When David Jones announced a $200 million overhaul of its flagship Sydney store earlier this year, it was with a singular aim in mind: to create a curated customer experience…
Retail potential in the digital wallet
Australian consumers are making the transition from physical to digital wallets, offering retailers a wealth of opportunity to cash in on the changing tide. According to Deloitte adoption of mobile…
Striking the loss prevention balance to avoid anti-theft overkill
Theft prevention might be at the forefront of many store manager’s minds, but like any strategy, it’s about striking the right balance and using the correct technique in the right…
Retail Loss Prevention terms explained
Every industry comes complete with its own jargon and unique terms. In the field of loss prevention, it’s no different. From EAS to RFID, here are some of the most…
The modern sales assistant – technology plus talent
Technology is infiltrating every area of retail. Along the way it’s offering real-world retail a host of benefits in the form of better customer service through the empowerment of sales…
Retail roundup July 2018
It comes as little revelation the retail landscape is shifting, and as the industry passes the mid-year mark, headlines indicate there are changes afoot. From major retail revamps to cashless,…
Breaking down the barrier of cabinets and displays
It comes as little surprise that high-value goods such as electronics and accessories are among the most targeted items by shoplifters looking for a five-finger discount. In a challenge for…
The high cost of employee theft
It’s hard to imagine trusted employees might be stealing from your store, but a raft of statistics indicate that’s the case with the latest revealing employee theft could account for…
The best protection for your store -Part 2
Opening a new retail outlet requires a lot of decision making – from store fit out and staffing to the range of products on offer and how they will be…