Research indicates Gen Z is emerging as a force to be reckoned with in the retail front, with teens and pre-teens involved in both their own purchasing decisions and those…
Blog Retail Future
Have you considered magnet-resistant security tags?
Whether it’s apparel, liquor or electronics, when it comes to protecting valuable or commonly stolen items from theft, occasionally you need to think outside the box. And a highly effective…
Is it time to move beyond online versus bricks and mortar?
This time two years ago Australian retail was awash with scaremongering the sector was at risk of imminent collapse courtesy of e-commerce giant Amazon’s impending arrival. “Online would kill real…
Reducing liquor theft over the festive season
It’s common knowledge the festive season brings with it both an increase in foot traffic for the retail sector, and an increase in theft. And some retailers and products are…
How shop security improves the customer experience
Retail loss prevention and the customer experience may seem like two terms which have little in common. But often they work hand in hand, with effective shop security facilitating the…
Four pre-Christmas trends every retailer should know
Next week, the retail sector officially enters the three-month countdown to Christmas, and already many brands are busily planning their marketing, ordering their stock and preparing for what they hope…
How shoppers view technology
A US report has found most shoppers value the role of technology in retail, with innovation that assists in the product search and selection process their favoured form of tech…
$71 billion in lost retail opportunity
Negative shopping experiences are costing Australian retailers $71 billion in lost revenue each year, with out of stock events and long lines the factors most likely to see consumers seek…
The new retail metric – “return on experience”
Big brands should be looking beyond traditional metrics like return on investment and measuring the return on experience, according to the latest Global Consumer Insights Survey from Price Waterhouse Coopers…
New report finds a surge in shoplifting
An Australian-based shoplifting study has found the crime is surging, with major retailers losing over $3.3 billion last year alone. The research further indicates self-service checkouts and increasingly brazen criminals…
Apple among the retailers revamping to enhance customer experience
Tech giant Apple is among the latest retailers to revamp its stores in a bid to enhance the customer experience, unveiling a new-look outlet at Bondi Junction in Sydney. The…
Nine reasons Electronic Article Surveillance is on the rise
A recent US study has found more and more retailers are turning to electronic article surveillance in a bid to combat shoplifting, with the adoption of merchandise alarms and security…