Effective loss prevention involves an ongoing understanding of exactly what is occurring in-store and the strategies which will best combat any loss occurring. Like anything, these strategies will also evolve…
Blog Retail Post Covid-19
Loss prevention trends Australian retailers should be aware of
Theft prevention might have fallen a little lower on retail’s list of priorities in the wake of Australia’s on again off again lockdowns. Still, as new data from the US…
What is experiential retail?
It’s no secret the future of bricks and mortar retail lies in the customer experience. And in recent times that’s led to the coining of the phrase experiential retail. But…
Survey offers insight into how pandemic affected shoplifting
A US survey has offered an insight into how the pandemic impacted retail theft, with the number of incidents decreasing, but the value of each rising in 2020. Meanwhile, retailers…
The world’s top retailers revealed
The US National Retail Federation and Kantar have released their annual list of the top 50 global retailers, with some familiar names making the cut. Although Australian retailers are noticeably…
Retailers embracing the hybrid digital experience
Inside Retail and KPMG have published their Retail Outlook for 2021, noting 2020 was a ‘year of retailing bravely’ that saw retailers adopt new technologies and new business models to…
Five quick facts about the growth of mPOS in retail
After all the disruption of the recent year, mobile Point of Sale has emerged as one of the easiest available technologies for retailers to quickly implement in the face of…
Five tools to empower your retail sales associates
Remember the days when the retail sales associate was front and centre of the customer experience? Well, those days are fast returning as the omnichannel landscape sees bricks and mortar…
Three Australian retail trends in action
Long before COVID-19 accelerated a retail shift, the industry was changing, with online commerce, the consumer experience, and ethics and sustainability all shaping customer expectation of the sector. That’s seen…
Christmas retail 2020 hits an all-time high
As Victorian retailers grapple with a sense of Groundhog Day courtesy of the latest snap lockdown, some good news has emerged, with the Australian Bureau of Statistics noting Christmas retail…
The post-pandemic role of bricks and mortar retail
Retail was changing long before Covid-19 reshaped the landscape of physical stores, but in the wake of a global pandemic, the role of bricks and mortar is continuing to shift…
RFID and its role in retail order fulfillment
If 2020 highlighted one particular trend in retail, it was the value of services like online ordering and click and collect. As a global pandemic saw consumers increasingly wary about…